When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don't know who to call for medical help

When to call 999

Call 999 for life threatening emergencies such as:

  • major accident or trauma
  • severe bleeding
  • severe breathlessness
  • loss of consciousness
  • severe chest pain

When we are closed

The new NHS 111 service is now available to all our patients. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones – just dial 111.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999

NHS Walk-in Centres

NHS walk-in centres offer convenient access to healthcare advice and treatment for minor injuries and illnesses.

Pinfold Gate, Loughborough LE11 1DQ
Open 24 hours

The Island Business Quarter, London Road, Nottingham
Open 7am – 10pm daily

Minor Injuries Unit, Melton Hospital
6.30pm to 8.00am Monday to Friday and 24 hours a day at weekends

Grantham Hospital, 101 Manthorpe Rd, Grantham NG31 8DG
Monday to Friday 18:30 to 08:00 - Saturday, Sunday and Bank Holiday open 24 hours

Long Clawson Surgery

The Sands
Long Clawson
Melton Mowbray LE14 4PA

Telephone 01664 822214

Stackyard Surgery

1 The Stackyard
Croxton Kerrial
Grantham NG32 1QS

Telephone 01476 870900

Woolsthorpe Surgery

Main Street
Woolsthorpe by Belvoir
Grantham NG32 1LX

Telephone 01476 870166