Visit the NHS online services website for more information


GP online services allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurse
  • renew or order repeat prescriptions online
  • view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free. Everyone who is registered with a GP can have access to their practice's online services.

If you are already registered to use online services you can follow these links to make appointments or order repeat prescriptions.

Download the registration form here

If you would like to be able access this service, please fill in this form and bring it to Reception, along with a form of photographic ID (such as a passport).

Once we have received your completed form and verified your identity, we will send you confirmation that online services have been activated on our Patient Access account.

This service is not available unless you have an email address that is unique to you and not shared by anyone else.

How can I start using GP online services?

This leaflet will help you to understand how online services work

Follow the steps below to sign up for GP online services:

  1. Tell your GP practice that you would like to start using their online services
  2. A member of the practice will then ask you to fill in a short registration form
  3. You will have to provide photo ID and proof of address. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record
  4. Once you have signed up, you will receive a letter with your unique username and password and a link to where you can log in

Long Clawson Surgery

The Sands
Long Clawson
Melton Mowbray LE14 4PA

Telephone 01664 822214

Stackyard Surgery

1 The Stackyard
Croxton Kerrial
Grantham NG32 1QS

Telephone 01476 870900